Start with a conversation.
Tell us what happened and whether you have already contacted your insurer. We help you understand what needs attention.
CLAIMS SUPPORTWhen life gets hard,
When life gets hard,
you have us.
You do not have to figure out the insurance process alone. We help you understand the next step, coordinate documents and follow up with your insurer.
LET’S START HERETell us
Tell us
what happened.
A brief conversation is enough to begin.
claims@vaultinsurance.in ↗+91 74834 66836KEEP THESE READY, IF YOU HAVE THEM
01Your insurer and policy details
02A short description of the incident
03Your existing claim reference
WHAT HAPPENS NEXTOne step
One step
at a time.
Bring us the situation. We will help you work through the process.
Get the information in order.
We explain the relevant documents and help you respond to questions from the insurer.
Keep moving forward.
We follow up, seek explanations for deductions and escalate when needed.
HELP FOR YOUR SITUATIONWhat do you
What do you
need help with?
Choose a starting point. We will explain what your particular claim needs.
Your needsYour coverYour adviser
YOUR CLAIMA hospital visit or medical bill.
Get the care you need first. For insurance, keep your policy details and the hospital’s paperwork ready.
- For planned treatment, check the cashless process with the insurer and hospital
- For reimbursement, keep bills, prescriptions and reports
- We help you understand requests for further documents
An accident, repair or theft.
Make sure everyone is safe. Tell your insurer promptly and ask for instructions before repairs begin.
- Keep photos and the date and place of the incident
- Have your policy, vehicle registration and driving licence ready
- For theft or other reportable incidents, contact the police
Damage or disruption at work.
Take reasonable steps to prevent further loss where it is safe. Notify the insurer and keep a record of what happened.
- Photograph damage and preserve relevant records
- Keep invoices, stock details and equipment information available
- Coordinate inspection and repair decisions with the insurer
Clarity at every step.
A LITTLE MORE CLARITY
Before you call.
What should I share first?
Your name, insurer, policy type and a short description of what happened. If you have a claim number, keep it ready.
Can Vault approve or pay my claim?
Your insurer decides whether a claim is covered and how much is payable under the policy. We help you navigate the process, seek answers and escalate when needed.
What if I need urgent medical care?
Seek medical or emergency help first. Once immediate needs are addressed, contact us and your insurer for guidance on the claim process.
A REAL PERSON. IN YOUR CORNER.A difficult moment.
A difficult moment.
A real person to call.
Reach the Vault team on +91 74834 66836.
+91 74834 66836